Booked,
even when you can't pick up.
You're with a client, or it's after hours. The phone rings, you can't pick up, and the caller just tries the next salon on Google. Hazel catches that call for you: it texts them back in seconds, sounds human, answers their questions, and books the appointment.
Hazel · Lotus Nails
A missed call isn't a missed call. It's a booking that walked next door.
Saturday afternoon, every chair full, phone ringing off the hook. Each call you can't grab is someone ready to book, and they won't wait around.
391%
more conversions when you reply within 60 seconds
Speed is the single biggest lever on whether a caller books.
78%
of customers buy from whoever responds first
The salon that texts back first usually wins the booking. Hazel is always first.
42 hrs
is the average reply time to a new lead
Most businesses take nearly two days. Hazel answers in seconds, while they're still deciding.
Figures from published lead-response studies. We measure the real number salon by salon.
Set it up once. It catches calls while you work.
A call slips through
You're with a client, after hours, or just slammed. Instead of ringing out to voicemail, Hazel picks it up.
Hazel texts back instantly
Within seconds the caller gets a warm, human-sounding text. It answers their questions and offers real openings.
The appointment is booked
Hazel confirms a time and drops it straight into your calendar. No callback, no phone tag, no lost lead.
One job, done well: turn missed calls into booked chairs.
Sounds like a real person
Not a robotic auto-reply. Hazel chats naturally, in your salon's voice, so callers feel taken care of.
Books into your calendar
Confirms a real opening and writes the appointment, service and duration included, straight to Google Calendar.
Covers the busy hours
The strong wedge: catches the calls you miss mid-service, when a hot lead is evaporating in real time.
And after hours
Nights, Sundays, closed days. The callers who'd otherwise hit voicemail get a reply and a booking.
Keep your number
Works with the number you already have. Nothing for your clients to download or learn.
You stay in control
Set your hours, services, and tone. You can read every conversation, and Hazel only does what you tell it to.
See how many bookings you're missing
We're setting up the first salons now. Leave your email and we'll get you going. We handle setup with you over a couple of weeks, then your free 3-week trial starts and we count the bookings it catches together.
We set up every salon by hand. When you join, you're working with the people building Hazel.
No commitment. Keep your number. Cancel anytime.
Good things to ask
No. A canned 'sorry we missed you' text doesn't book anyone. Hazel holds a real back-and-forth. It answers questions about services and pricing, offers actual openings, and confirms the appointment.